Shipping policy

Shipping Policy – Elyvia Jewels

This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from Elyvia Jewels.

1. Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Processing times may vary during peak periods or promotional events.

2. Shipping & Delivery Timelines
Estimated delivery timelines are 3–7 business days within India. These timelines are indicative and not guaranteed.

3. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Elyvia reserves the right to modify shipping charges without prior notice.

4. Tracking Information
Once the order is dispatched, tracking details will be shared via email or SMS.

5. Delivery Delays
Elyvia shall not be held liable for delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances.

6. Incorrect Shipping Information
Customers are responsible for providing accurate delivery details. Elyvia will not be liable for orders delivered to incorrect addresses provided by the customer.

7. Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect details, additional shipping charges may apply for re-dispatch.

8. Damaged Packages in Transit
If the package appears damaged upon delivery, customers are advised to record an unboxing video and report the issue within 24 hours.

For support, contact:
info@elyviajewels.com